Privacy Policy

Who We Are

This is the privacy policy for Y.CO, a company registered in Monaco under number RCI 06S04454, and our registered office is at 17 Avenue Albert II, MC 98000. This is our principal place of business.Y.CO is the Data Controller for the purposes of the EU General Data Protection Regulation (GDPR).

How We Collect Your Personal Data

Most of the data we process will be data that we or our trusted partners collect directly from you, through communications you send us, and through forms, or questions we ask through various channels relating to services, crew or job roles about which you are enquiring.

In addition, to help us provide you with a good service and to make any changes needed to improve our website, products and services, we collect data from your computer about how and when you use our website and our services.This includes collecting unique online identifies such as IP addresses, which are numbers that uniquely identify a specific computer or other device on the internet. Please see our Cookie Policy for more details.

What We Collect About You

We may collect, use, and process any of the following items:

Information you enter any form on the Y.CO.
Details of your use of our website.

This privacy policy sets out how Y.CO uses and protects the information we collect.We process the personal data of clients, brokers, crew and workers. We may collect, store and use the following personal information about you:

Information that you provide to us when enquiring about our services(link to the contact form page)
Information that you provide to us when entering a contract.
Information that you provide to us to subscribe to our e-newsletter.
Information you choose to give us when making an application to work for us.
Information you provide directly or indirectly when recruited to work on board our managed yachts.
Information you choose to give us when seeking to work on board our managed yachts.
Any other information you provide to us, including business cards.
Cookies and IP addresses if you provide us with consent.

The data you provide to us may include:

Clients, brokers and enquiries

Name and contact information, including email address and telephone number
Personal data which allows us to verify your identity and nationality
Services of interest and details relevant to those services
Details of services we have provided / are providing
Booking information
Fees and payment details
Information about your preferences
Information about your guests and family in relation to the service we provide
Health information where it is relevant to the service, we provide

Workers (Applicants and Crew)

Name, contact information, including email address, telephone number, nationlaty and country
Personal data which allows us to verify your identity and nationality
Job position information
Work experience, references and interview notes
Other relevant employment information

What We Do With Your Personal Data

When you fill out a contact form, we use the information you provide to respond to your query. We will also use information that cannot be used to identify you in order to improve our website. Cookies are used to track usage of the website.

In order to provide services to our potential customers, Y.CO. needs to collect and process some basic data from them via its website contact forms. Legitimate interests are the basis for processing the information you provide.

We also use cookies to collect information about your use of the website that is based on legitimate interests - based on our legitimate interests in improving the service we provide to you.

See our Cookie Policy for more information.

We promise that we shall only use the personal data in the way specified here, and we shall always respect your privacy. We process your data for the following purposes, and under the following legal grounds:

Purpose: to provide you with our services and deal with enquiries or requests about them, to contract with you and to help us provide or administer our services.To identify your preferences, needs and guest information to ensure we provide you with the best possible service. Legal basis: the processing is necessary to meet contractual obligations into which you have entered as a customer, supplier or worker. In other words, we use your personal information to fulfil the services you have asked us to provide.

Purpose: to process your service request, collect payment and keep you informed of status and changes.
Legal basis: the processing is necessary to meet contractual obligations into which you have entered as a client, supplier or worker. In other words, we use your personal information to fulfil the services you have asked us to provide.

Purpose: to keep you informed and updated on relevant services and charters in which you may be interested. To maintain records of current, past and potential members, suppliers and workers. For marketing research purposes, conducting customer satisfaction surveys. To verify your identity. To provide you with useful data, news and information by post and email. To maintain your contact preferences. To administer our website and keep it secure. To monitor emails coming in and out of the business, which may contain personal data.
Legal basis: for our legitimate business interests. We have conducted a legitimate interest assessment to make sure our business interests will not override your interests.You will be able to opt out at any time.

Purpose: for the prevention of crime and fraud.
Legal basis: to meet our legal obligations.

Purpose: to verify compliance with the terms and conditions governing the use of our website. To send you emails and newsletters that you have asked for. To set cookies for analysis and statistics to help us improve our services and respond to your website visits in order to improve our services. To set cookies that enable us to understand more about you, and place digital advertisements to individuals who appear similar to you.
Legal basis: your consent.

Purpose:to fulfil our obligations to government bodies and law enforcement agencies.For example, if it is necessary to comply with a current judicial proceeding, a court order or a legal process serviced on our websites.
Legal basis: Where the law requires us to disclose your personal data our legal basis for doing so shall be Legal Obligation.

Purpose: to share your personal data with data processors who act under our instructions to provide services in compliance with relevant data protection laws.
Legal basis: Contractual Obligation.

Special category data:We shall only process health or other special category data (such as religious beliefs, food allergies and so on) where you have provided us with explicit consent to do so.

Where We Store Your Information

Your data will usually be held in a location inside the European Economic Area (“EEA”). However, there will be times when the data we collect from you may be stored, processed and transferred outside the (“EEA”) to countries that provide an adequate level of protection.We will make sure that any transfers of your personal information from one country to another comply with those data protection and privacy laws which apply to us. European data protection laws include specific rules on transferring personal information outside the EEA.When transferring personal information of EU residents outside the EEA, we will:

include standard data protection clauses approved by the European Commission for transferring personal information outside the EEA into our contracts with those third parties (these are the clauses approved under article 46.2 of the general data protection regulation (GDPR));

ensure that the country in which your personal information will be handled has been deemed "adequate" by the European commission under Article 45 of the GDPR.

Links to other websites

Our website may contain links to other websites of interest. However, before you use these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question before providing them with any personal information.

Y.CO reserves the right at its discretion to prohibit any link from another internet website or equivalent entity to materials or information on this website

Privacy and Cookies

We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. You can choose to accept or decline non-essential cookies before we apply cookies. For more information about how we use cookies, please see our cookie policy.

Data Security

We are committed to ensure that your information is kept securely, so your information will be held in a secure environment, and access to it will be restricted according to the “need to know” principle. To prevent unauthorised access or disclosure we have put in place suitable physical, technical, electronic, organisational, and managerial procedures to safeguard and secure the information we collect online.We use state of the art technology for processing and storing data, and data transfers, including encryption, and access control. Your personal data is processed with confidentiality and integrity.

When we share your personal information

We shall keep your personal data within Y.CO and our trusted third parties’ data processors except:

where disclosure is required by law, for example to public authorities, government bodies and law enforcement agencies.

Y.CO may share your personal data with its parent company.

We may also share your personal data with data processors who act under our instructions to provide services with confidentiality and integrity in compliance with relevant data protection laws, for example:

Providers of office, contractual and email systems
IT and Technical support companies
Marketing agencies and suppliers
Payroll providers
Insurance brokers
Yacht owner office representatives.
Employment agencies
Social media and analytics platforms
Monaco’s social security organisations for work permits and social security payments.
Companies who handle criminal records checks

How long we keep your personal information

The actual period for which we store your personal information will vary depending on the type of personal information and how it is used. All personal data will be held in accordance with the deletion and retention policy.

We only keep your information for as long as it is needed for each of the activities, we have identified in this privacy notice, in order that we may offer and provide our services to you.We will also keep your data for as long as is required to meet our legal or regulatory obligations. We may ask for your consent to retain your information where it may be useful - for example in the case of future re-employment on a Y.CO managed yacht.

Where your information is no longer required or is no longer relevant, we will ensure it is disposed of securely.

Under the general data protection regulation, you have rights over how your data is processed. These are summarised below.

Access your personal data by making a subject access request: you have the right at any time to ask us what personal information we hold about you, and to provide with a copy. As data controller, we will be as clear and transparent as possible and uphold any requests for data disclosure as soon as possible.If you repeatedly make such requests, we will be entitled to charge a reasonable fee for the second and subsequent requests.

To protect your privacy and security we may need to verify your identity before disclosing or deleting your data. Due to the bespoke and personalised nature of our services, it may take up two weeks for an amendment to become effective but we will do all we can to ensure the delay is kept to a minimum.

Rectification of your information: the accuracy of your personal data is important to us. You can rectify / update, or ask us to amend any data that is incorrect or out of date, including your address and contact details, at any time. If you believe that the information, we hold about you is incorrect or incomplete, please tell us as soon as possible. Proof of identity may be required in some circumstances.

Erasure of your information where this is justified:you have the right to ask us to delete the information that we hold about you if, for example, you consider that this information is no longer necessary for the purpose for which we collected it. This is sometimes referred to as “the right to be forgotten”; However, we will retain just enough of your personal data to ensure that the restriction is respected in the future.

Suspend processing:the right to ask us to suspend processing of your data if: (i) you consider that it is inaccurate; or (ii) its processing is unlawful but you do not wish us to delete it; or (iii) we no longer require the data but you need us to keep it for a legal claim; or (iv) you object to the processing and we are verifying whether we have a legitimate reason to continue processing it.

Object to the processing of your information where this is justified:you have the right to object to your personal data being processed for marketing and research purposes. From the very first communication from us and every marketing communication we send after will include the ability for you to unsubscribe or object.Where our processing of your personal data is based on your consent, you have the right to withdraw that consent at any time and at no charge.

Data Portability:the right to be provided with a copy of the data that we hold about you in a commonly used electronic format. This is sometimes referred to as “data portability”.

If you wish to exercise any of these rights, or to request details of personal information which we hold about you, please write to you can contact Y.CO. by email at: dataprotection@Y.CO or by mail at: Y.CO. 17 Avenue Albert II, MC 98000

The right to make a complaint to the data protection regulator:if you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the supervisory authority.If you wish to lodge a complaint or seek advice from a supervisory authority please contact the Monegasque regulator, which is the Commission for Control of Personal Data (Commission de Contrôle des Informations Nominatives or CCIN) which is an independent body which upholds your rights to data privacy. The CCIN can be contacted at:

CCIN - 11 rue du Gabian - Immeuble « Le Concorde » - 98000 Monaco

Tél : (+377) 97.70.22.44 Mail : ccin@ccin.mc – site : www.ccin.mc

If you have any questions about this policy or your personal data, please contact:
Y.CO operations director
email address: dataprotection@Y.CO
telephone number: +377 93 50 12 12

Changes to this Policy

From time to time this policy will be updated if there are any changes in the way Y.CO processes your personal data. You are advised to review this policy on a regular basis. This policy is effective from 21 March 2022.

Privacy Policy

Introduction

Privacy Policy

PRIVACY POLICY

Your Rights And Control Over Your Personal Data

Privacy Policy

Introduction

Privacy Policy

PRIVACY POLICY

Your Rights And Control Over Your Personal Data

Your Privacy